Privacy Policy

Types of Information Collected

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; name and e-mail address provided for purchases; computer and connection information and purchase history. Purchases are managed by the Wix.com payment platform. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Personally identifiable information may include name, email, communications, payment details, comments, feedback, product reviews, recommendations.

Essay content

Personally identifiable information may be shared with Ivy Pacific Review, LLC in the content of the essays or documents under review. This information will be kept confidential to the degree allowable by law, and any documents shared for review purposes will be kept confidential to the review team. All submitted documents will be destroyed 30 days after the conclusion of the purchased review service.

Email is the primary form of communication used between Ivy Pacific Review, LLC and customers to fulfill review or consultation services. We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties. We will maintain the information you send via e-mail in accordance with applicable federal law.

How information is collected

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, email address, and payment information. Name and email address are used only for the purpose of providing the stated and purchased service. Your personal information will be used for the specific reasons stated above only.

Why information is collected

We collect such non-personal and personal information for the following purposes:

To provide and operate the review services;
To provide users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Information Storage and Use

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

As website host, Wix.com collects certain essential cookies on this website. For more information about these cookies and their use, please see https://support.wix.com/en/article/cookies-and-your-wix-site.

Communication

We may contact you to notify you regarding your purchase or service, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our terms and conditions, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, or other means available.

Withdraw consent

If you don’t want us to process your data anymore, please contact us at info@ivypacificreview.com.

Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.